Terms and conditions

By using this website you agree to comply with and accept the following Terms and Conditions, together with our Privacy Policy, both of which guide our relationship with you in relation to the operation of this website.  We may update these at any time, so please check this page in order to ensure that you are aware of any changes.

 

Copyright

All rights, including copyright, in this website are owned by or licensed to Emma Giacalone.  When you use this website you agree to use it only for your own personal, non-commercial use.  Anything else is prohibited without our permission.  You many not modify, distribute of repost anything on this website without our prior consent.

 

Product Information

All products are designed and handmade in the UK using fabrics including recycled and vintage materials.  Patterns, materials and colours may vary slightly from item to item but this will not affect the overall look for the design.  due to the natter of the material used in our products, minor blemishes in the pattern/weave are inherent to the fabrics and are not considered a fault.  Our products are created using raw edged appliqué and freehand machine embroidery, which is like writing/drawing by hand using the sewing machine as a pencil.  We do not use any computerised embroidery.

All prices on the website are inclusive of VAT at the current rates.

 

Returns and Refunds

We hope you will be delighted with your purchase, however if you are not satisfied, pleased inform us within 30 days of receipt and return the items in their original packaging in a secure parcel, in original condition with proof of purchase.  We will then arrange a replacement or full refund.  I regret that postage cannot be refunded unless the item is faulty.

Returns address: House 6, Unit 7, Great Leaze Farm, Oldbury Lane, Oldbury on Severn, BS35 1RF

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable

 

Data protection guarantee

Any personal information that you provide to us including your name, address, telephone number and email address wil not be released, sold or rented to any entities or individuals outside of Emma Giacalone Textiles.  We aim to provide the highest service to our customers and respect your privacy.  We do not collect or record any details you may provide when purchasing products from our website.  Your credit car details are processed by our payment processor, Paypal

 

Emma Giacalone Textiles is a subsidiary of eMAKER Ltd – Registered in England and Wales – No. 07243616 VAT GB116603147 Registered Office: House 6, Unit 7, Great Leaze Farm, Oldbury-on-Severn, BS35 1RF. Tel: 01454 418899